Skip to main content

The Service Buzz!

The service buzz

Saas, Outsourcing, CMMI... Ringing any bell?

No?, Well, is all about services. Experts are saying that the money now is on services, on reaching the so called "long tail" of the market; on continue the revolution of the world ultimately transforming everything into a big service whose delivery platform will be know as THE MATRIX!!! :)

Well, the last part of the above is a bit exaggerate and of course not true but still the big buzz about services is indeed true and I strongly recommend my readers (yes, believe it or not I have readers although they are a bit shy to post comments he he he he :) ) to keep an eye on the terms mentioned at the beginning of this post.

If your have any doubts drop me a letter and I'll be glad to confuse you a bit more or, more seriously, to redirect you so some really brilliant guys on the topic.

Comments

Popular posts from this blog

Product Management Is Dead. Long Live the Maker.

The role of the product manager as we’ve known it—focused only on strategy, prioritization, product and alignment—is disappearing. Not in five years. Not theoretically. Now. The shift is already underway inside tech—Microsoft, Amazon, Google and every Startup. And the people thriving in this new world? They’re not the ones clinging to swim lanes or optimizing roadmaps. They’re the ones embracing AI and becoming something new: makers . Ironically, the old-school “Program Managers” that originally existed—the scrappy, do-whatever-it-takes types—are closer to what’s needed today. The ones who build. The ones who ship. The Rise of the Maker Era While at Microsoft, one of my side projects involved driving AI adoption across teams. And one thing was unmistakably clear: this wasn’t a gentle suggestion from leadership. My interpretation: Use AI, or be left behind. This wasn’t hype. The shift was real. And once you truly lean into AI, your output changes dramatically. For m...

Zen of the Platform PM

In the rapidly evolving landscape of technology, the role of a Platform Product Manager (PM) has become increasingly critical. Platforms serve as the backbone for countless applications, integrations, and innovations, making the PM's role pivotal in ensuring their success. This book, "Zen of the Platform PM," is designed to provide you with practical insights, strategies, and philosophies that can transform your approach to platform product management. Through a series of concise and actionable chapters, we explore the core principles that can help you navigate the complexities of this role. From fostering a culture of innovation and collaboration to prioritizing depth over breadth in your API design, each chapter delves into essential aspects of platform management. We emphasize the importance of direct customer engagement, the value of a dedicated Customer Success team, and the necessity of measuring success through meaningful user engagement. Whether you are a seasoned...

Beyond the Buzzword: How to Truly Empower Your Team

We've all experienced it —either asking or receiving a question that is answered with: “I want you to feel empowered.” It’s easy to say, but what does it really mean? Why did the person need to ask for input in the first place? Empowerment is a popular leadership buzzword, but it often falls short in practice. I’ve had moments where, despite my best intentions, my teams felt stuck, lost, or unable to perform because the right support wasn’t fully in place. Simply telling someone they’re empowered doesn’t magically create the conditions for it. Without the right tools, environment, and guidance, teams can quickly struggle. As project leaders, our role is to speed up decision-making, remove obstacles, and set our teams up for success—not leave them to navigate challenges alone. When your team asks for input, it’s not a lack of initiative. There's always an underlying reason. Instead of brushing it off with “I want you to feel empowered,” ask yourself: What’s stopping them from ac...