Hi, my name is Humberto, Carnegie Mellon alum with over 15 years of experience as a Product Manager, including a significant and ongoing tenure at Microsoft, where I focus on developing platforms and products for both enterprise and consumers. During my career, as well as through the experiences shared by colleagues at various organizations, I've observed teams sometimes struggle to achieve sustained agility and fall into the "Hamster Wheel of Haste". In this post I will explain the nature of this pattern, its signs, and how teams and leaders can improve with proven techniques. Definition The hamster wheel of haste is a permanent state of feeling too busy, wanting to make fast progress but being unable to do so over a sustained period. This leads teams to neglect efforts that would help them increase their speed and rely on short term crutches that further perpetuate the cycle. When teams remain in this state for too long, it inevitably leads to burnout. ⚠️Warning Sig
We recently switched from Comcast to Ziply. Blazing fast speeds for about half the price. There is a key to success though: Patience . On January 9th, I scheduled a Ziply installation for January 16th. The process took several visits to complete and even though Ziply tells you it can take several visits, there were a couple of snafus along the way that overcomplicated things and required deep breathing ;) January 12. NetVision, a contractor hired by Ziply, checked if we had "conduit" to our home. We did not so one would have to be buried and that would require another visit. January 15th. Got a call from Ziply letting me know that a technician would be next day to install the service (not bury the cable). I told them I was under the impression we didn't have conduit yet but the rep said that it was ok and the technician would figure it out January 16th. The Ziply technician came and sure enough, told me I didn't have conduit yet so he couldn't do anything. H